We are excited to be sharing our newest addition to our services: the Lit Portal! Designed to enhance your experience as our valued customer, this platform is to go-to place for any account information you’ll ever need – all completely hassle-free.
Your feedback and our solution...
At Lit Fibre, our customers always come first, so we’ve heard your feedback loud and clear. So, we’ve created the Lit Portal to give a whole new meaning to broadband account management. We have an amazing solution to make accessing your documents, viewing package details, and changing your details quick and easy.
The Lit Portal features:
Say goodbye to paperwork clutter and the ease of having all your documents saved securely in one place. You won’t need to search your inbox for ages trying to find your account number.
Curious about your current package details of your account? Or, can’t remember when your next billing date is? Skip past all the guesswork because with the Lit Portal you’ve got the 360 view of your account.
Want to update your bank details or maybe you’d like to add a second person to your account? Easy-peasy.
Getting your Lit Portal
Setting up your Lit Portal is only a few clicks away. You should have recently received an email from us explaining all about the Lit Portal and the features it’s got. Use your personalised link to create your account from there and we’ll get you connected ultrafast.
And that's not all – in the coming months, we'll be introducing even more features to boost your experience even further.
We’re always ready to help
If you’ve got any questions or want to chat things through, our dedicated Customer Support team is available 7 days a week from 8am to 8pm. Feel free to reach out at 0330 460 4610 or drop us an email at support@litfibre.com.