If you need help with your account, please follow the option below that applies to you:

If you have been told your account has migrated to Zen Internet

Please contact Zen Internet directly:
Call: 01706 902000
Hours: 9am–5pm, Monday to Friday
Online: Contact Us | Zen

If your account has not migrated to Zen Internet (or you’re not sure)

Please email our team and we’ll help:
Call: 0330 460 4610
Hours: 8am–7pm, Monday to Friday
8am–5pm Saturday & Sunday
Online: [email protected]

We're straightforward, customer-obsessed and promise not to blind you with science. So go ahead, ask us anything.