We bet you’re tired of all those hidden fees and secret charges when you’re switching to a new broadband provider. They’ll try to get you with a ‘great’ offer that’s too good to miss, but forget to mention until the last moment that there’s actually quite a few other costs involved.
What are some of these hidden broadband costs?
A set-up fee, installation fee, activation fee, postage fee, package fee – the list never seems to end! As if price hiking wasn’t enough, right? Make sure to save this blog, check back when you’re next thinking about switching providers, and make sure to keep an eye out on those pesky terms and conditions. Plus, by choosing providers (like Lit Fibre of course), you could be saving yourself up to £32 on installation fees alone! We'll talk a bit more about each one of these fees, but for now diving into one of the most common additional costs.
What is a set-up fee anyway?
A set-up fee, installation fee, activation fee, or anything of the sort is a one-off cost that some broadband providers will automatically add onto your first payment. Back in the day, the idea behind this cost was to cover some of the costs of plugging in the connection. But, with the help of amazing tech, it’s usually all done online. That’s left loads of us wondering what you’re actually paying for. It’s almost like some broadband providers are moving towards the Ryanair, pay for everything separately model. It’s often a cost that catches people off-guard, but most people tend to give the go-ahead for it, after already finding a package that works for them. Not really fair if you ask us!
We at Lit Fibre we don’t charge the extras
Why should you have to pay for your home to get set up on decent internet? Isn’t that what you’ve signed-up for anyway? At Lit Fibre, you get the whole package – the Internet Done Properly package – all in the price of your contract. We’re changing the game in broadband – we’re a provider that do what we say. So, when you sign-up for one of our full-fibre packages, the price you see, is the price you pay. None of the set-up fee and price hike nonsense!
No fees, just a helpful installation team
Our incredible installation team is another reason why choosing Lit Fibre is a no-brainer. When our engineers come to set up your new full-fibre connection, you can expect nothing but helpfulness, efficiency, and a smile on their faces. You’ve got the guarantee that your installation process will be super smooooth and hassle-free, leaving you with nothing to worry about. Want to know what our installation team are like? Head over to our blog and get to know them a little better.
Transparency is key with Lit Fibre
When you choose Lit Fibre, you're not just getting lightning-fast full-fibre and super-friendly service – you're also getting peace of mind knowing that there are no hidden costs or surprises waiting for you. It's all part of our commitment to showing our customers what Internet Done Properly is.