Legal

Policies and Terms of Service

• Residential Terms of Service

• Website Terms and Conditions

• Business Terms and Conditions

• Guide to Residential Charges and Fees (orders after 27 May 2025)

• Guide to Residential Charges and Fees (orders pre-27 May 2025)

• Guide to Business Services and Fees

• Acceptable Use Policy

• Business Acceptable Use Policy

• Complaints Policy

• Vulnerable Customer Policy

• Privacy Policy

• Cookies Policy